At hulomi.xyz, we value the privacy of our customers and are committed to protecting any personal information you provide us. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you visit our website and interact with our services. By using hulomi.xyz, you agree to the practices described in this policy.

Information We Collect

We collect both personally identifiable information and non-personally identifiable information when you interact with our website. The information we gather includes:

  • Personal Information: This includes your name, email address, mailing address, phone number, payment details, and other information you voluntarily provide during registration, making a purchase, or interacting with our customer service team.
  • Non-Personal Information: This refers to data that cannot identify you directly. It includes information like IP addresses, browser type, device type, and usage data collected through cookies or other tracking technologies.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

How We Use Your Information

The information we collect is used for various purposes, including but not limited to:

  • Processing Orders: We use your personal data to process purchases, deliver products or services, and manage transactions efficiently.
  • Customer Support: Your information is used to provide assistance with any inquiries or issues you may have related to our products or services.
  • Marketing and Communication: With your consent, we may send promotional emails, newsletters, or offers. You can opt-out of marketing communications at any time by following the unsubscribe instructions in any of our emails or contacting us directly.
  • Improving Our Services: The data we collect helps us understand customer preferences and behavior, enabling us to optimize our website, improve user experience, and tailor content to meet your needs.
  • Security: We use your information to monitor and protect against fraudulent activities and ensure the security of our website.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We work with trusted third-party vendors, such as payment processors, shipping companies, and cloud storage providers, who assist in performing business functions on our behalf. These service providers are obligated to handle your data securely and only as necessary for the services they provide.
  • Legal Compliance: We may disclose your personal data if required by law, regulation, legal process, or governmental request to comply with legal obligations or protect the rights, property, and safety of hulomi.xyz, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or through a prominent notice on our website in the event of such a transfer.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, we securely delete or anonymize your data to prevent unauthorized access.

Your Rights and Choices

As a customer, you have certain rights regarding your personal data, including:

  • Access: You have the right to request access to the personal information we hold about you. If you would like to view, update, or correct any information, please contact us using the details provided below.
  • Correction: If you believe any information we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
  • Deletion: You can request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
  • Opting-Out of Marketing Communications: You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions in the email or by contacting us directly.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format, which can be transferred to another party.
  • Objecting to Processing: You can object to the processing of your personal data for certain purposes, including marketing.

Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect your data from unauthorized access, alteration, or destruction. These measures include:

  • Encryption: We use encryption technologies to secure sensitive data, such as payment information, during transmission.
  • Secure Servers: Our servers are housed in secure facilities with controlled access to protect your data from unauthorized access.
  • Regular Audits: We perform regular security audits to ensure that our systems are secure and up to date with the latest security standards.

Despite our best efforts, no system is completely secure. We cannot guarantee the absolute security of your information, and we encourage you to take steps to protect your personal data, such as using strong passwords and logging out of your account when finished.

Children’s Privacy

hulomi.xyz is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately.

International Data Transfers

As hulomi.xyz is an international website, your personal data may be transferred to and processed in countries outside of your own. These countries may have different data protection laws, and by using our website, you consent to the transfer of your data to these countries for the purposes outlined in this policy. We will take all reasonable measures to ensure that your data is handled securely and in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is being processed, please contact us at:

hulomi.xyz

Address: 2014 Washington St, Newton, MA 02462, United States
Phone: +16172436000
Email: admin@hulomi.xyz